Policies, Terms & Conditions
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Returns & Exchanges
Because everything I make is food, I can’t accept returns or exchanges.
If something arrives damaged or there’s an issue with your order, please contact me within 48 hours of delivery. I stand by what I make and will always work with you to make it right.
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Product Quality
Everything is made in small batches using real ingredients — no preservatives or artificial junk.
Due to the nature of small-batch cooking, slight variations in color, texture, or flavor can happen. That’s just part of keeping it real.
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Order Changes & Cancellations
Need to change or cancel your order? Contact me within 24 hours of placing it. After that, I can’t guarantee changes since I move fast to get orders out.
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Shipping & Delivery
All orders are packed with care and shipped via USPS or UPS within 3-5 business days after your order is placed.
You’ll receive a tracking number once your order ships — so you can follow your jams from my kitchen to your door.
Right now, I only ship within the U.S. — if you’re outside the States and really want some, contact me and we’ll see what’s possible.
Once your order leaves my hands, I’m not responsible for delays caused by the carrier. But if something goes sideways, reach out and I’ll do my best to help.
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Terms of Use
All content, images, and product descriptions on this site are owned by L.A. FARM GIRL. Don’t use them without permission — I work hard to create this stuff.
By placing an order, you agree to these terms and understand that L.A. FARM GIRL products are handmade, small-batch, and may vary slightly from batch to batch.
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Custom Orders & Wholesale
If you’re looking for custom orders (like gifts, events, or special labels) or want to stock L.A. FARM GIRL in your shop, email me at hello@lafarmgirl.com and we’ll talk or you can register on Faire.
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Allergy Disclaimer
While my jams are made with fruit, sugar, and natural ingredients, my kitchen is not allergen-free. If you have severe allergies, please reach out before ordering so I can give you the details.
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Privacy
I respect your privacy — your personal information (name, email, address) is used only to process your order and communicate with you directly.
I don’t sell your info or share it with third parties, period.
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Contact
Questions? Issues? Just want to say hi?
Email: hello@lafarmgirl.com